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Official guide · reviewed information

Understand UFoundMe!

UFoundMe! is a QR tag for dogs and cats. When someone finds the pet, they open its digital card without an app and can contact the owner in a private chat. The owner chooses whether a verified phone number is displayed.

The essentials in 30 seconds

UFoundMe!

UFoundMe! reconnects a found pet with its human through a digital card and private conversation, without publishing the owner’s contact details.

What UFoundMe! does not promise

The tag does not locate the pet, track movement or guarantee a return. It complements the official microchip and can be used alongside a GPS tracker.

Who is it for?

Dog and cat owners who want to remain reachable after their pet is found and give the finder useful guidance, even when the owner is away.

Public price

Launch offer until 8 March 2027: tag at €24.70 incl. VAT, plus shipping. Every tag paid during the offer unlocks the free activation of one card for 15 months: the first year is free and a 3-month welcome pack is added. Then: €17.90 incl. VAT for 12 months. Outside the launch offer: tag at €24.70 incl. VAT, then €17.90 incl. VAT for the first year, with a 3-month welcome pack.

See the 3 tags

How does UFoundMe! work?

UFoundMe! is not a GPS tracker and does not replace official microchip identification.

Create the card

Add a photo and only information that genuinely helps.

Activate annual service

Launch offer: first year free + 3-month welcome pack.

Publish QR code

The card becomes reachable from its QR code; you choose what is visible.

Pair the tag

Scan the tag, then enter the 6-digit code shown. QR and NFC (silicone tag and large metal tag) open the same card.

Be reachable

The finder chooses a language and can message you without an account.

Tag, microchip or GPS: what is each for?

SolutionBatteryLocationWhen it helpsRole
UFoundMe! QR tagNoNoAfter a QR scan or NFC (silicone and large metal tags) readIdentify and enable contact
Official microchipNoNoAfter reading by an equipped professionalRegulatory identification
GPS trackerUsuallyYes, depending on network and modelDuring the searchTrack a position or route

What can the finder see?

The public card only shows information selected by the owner. Account, payment and administration data remain private.

  • Phone number and email are hidden by default.
  • The owner can display a verified number on each card.
  • A location is sent only when the finder explicitly shares it.
  • The finder installs no app and creates no account.

Answers to practical questions

These answers come from the reviewed public FAQ and match the structured answers supplied to search engines.

How is UFoundMe! different from other solutions?

UFoundMe! is not a GPS tracker. It is a secure communication bridge between a finder and the people caring for an animal. Your contact details stay hidden. The tag works without an app, battery or SIM through QR and NFC (silicone and large metal tags); it can complement a tracker but does not replace one.

Does the finder need to install an app?

No. A smartphone with a web browser is enough. UFoundMe! opens directly after a QR scan or NFC (silicone and large metal tags) read, with no account or download required.

What if the phone has no NFC?

Use the QR code, which is on all three tags. QR and NFC (silicone tag and large metal tag) open the same secure page, so the tag remains compatible with most smartphones.

Is the tag a GPS tracker?

No. UFoundMe! does not show a live position or track movement. It helps once someone finds the pet and scans the tag, and may be used alongside a true GPS tracker.

Does the tag work throughout Europe?

Yes, whenever a compatible phone has internet access. QR and NFC (silicone and large metal tags) are not tied to a particular mobile operator or country. The service may also work outside Europe where internet and the platform are available.

How can I check that my tag works?

Scan it with a phone where you are not signed in, or in a private browser window, and check the public profile. To test the alert, send a short message from that page: you should receive the email, and the SMS if your number is verified. Test monthly and after an impact or collar change.

My pet has passed away, or I want to use the tag for another pet: how does it work?

In My Studio, choose “Manage the card” on the pet’s card, then “My pet has passed away”: the card turns grey and stays private in your Studio, and its tag stays on your account. You can put the card back online at any time. The Tags tab lists your tags, worn by a pet or set aside. A tag set aside is paired with another of your pets using “Pair with…”, with no code. You can also give it away: it leaves your account and whoever receives it scans it and pairs it on their own account with the 6-digit code shown. The remaining service follows the tag: unused days of Protection are added to the card of the next pet it is paired with, even on another account, within 12 months.

Do my phone number and email stay hidden?

Yes, by default. Messages go through UFoundMe!. They become visible only if you deliberately display an emergency number or share contact details in the conversation.

What if the finder does not want to communicate?

A scan alone is not reported to you, and UFoundMe! cannot force anyone to message, call, share a location or reveal identity. Continue the usual search through vets, shelters, official registers and local networks.

Read the full FAQ →

Plain-language glossary

QR tag
A passive item attached to the collar; it does not transmit a position.
QR code
A visual code read with a phone camera.
NFC
A passive chip read by bringing a compatible phone close.
Digital card
The pet’s public page containing only authorised information.
Private chat
A UFoundMe! conversation between finder and owner, contact details always hidden; translation with Protection.
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